About Us

Who is Auburn IT?

Learn More About Auburn IT

Auburn IT is a veteran co-owned business. The team at Auburn IT boasts over 40 years of collective experience in the IT industry, with thorough knowledge surrounding computer systems installation, computer repair, network installation and security, data backup, recovery and disaster planning. We are ready to be your dedicated IT department.

Auburn IT is glad to service Auburn, Alabama and all neighboring regions. Our philosophy is to deliver our clients smart, proactive and value-driven IT solutions by combining our expertise, infrastructure and processes with our personalized service, dependability and responsiveness. This philosophy means that we always start by understanding your needs and together, choose a technical solution to specifically meet those needs. We’re not focused on technology or gaining more work; we’re focused on you.

We are the technical support solution you can rely on.

Our Leadership Team

Mark Newell

Mark Newell

Mark served in the U.S. Army as a certified TSCM agent in the U.S Army's Technical Surveillance Counter-Measures program, Mark received highly technical training in many areas of technology. After leaving the military, Mark worked for the United States Department of State as a Technical Security Specialist. Throughout Mark's 21 year IT career, he has provided IT support at all levels from field technician to IT Director in many different industries and environments.
James Striler

James Striler

After graduating from Devry University in 1997 where he earned an Associate of Applied Science Degree in Electronics, James immediately went to work in the IT field where he spent the next 18 years working for a large Software Corporation as a Field Service Technician. Throughout James's IT career, he has completed many vendor certifications to further his skills and proficiency in various IT areas. Before the Auburn IT venture, James served as System Administrator for a multi-store retail chain.
Bobby Lake

Bobby Lake


After graduating in 1991 with an accounting degree, Bobby obtained his CPA and worked for a CPA firm for six years performing traditional accounting/tax services. After that he moved to another firm where he worked in the IT division specializing in implementing and supporting accounting software. This gave him experience in supporting businesses in multiple industries.

After ten years of accounting/IT work he moved to become the controller for a retail chain. After two years he became the president of the company and oversaw an expansion, more than tripling the company which extensively increased all IT aspects of the company.

Our Support Team

Amy Burdette

Office Manager

After graduating from Columbus State University with a degree in Exercise Science, Amy continued her career with a national sporting good company. She began her 13-year stint as a sale associate, she managed several stores in the area and then moved to the corporate office where she held positions as Lead Merchandiser and Assortment planner within the Footwear and Equipment division. She moved back to Auburn and began as a Buyer/Analyst with a retail chain that was experiencing huge growth. Recently she moved to the administrator position with Auburn IT and is involved with all areas of development.

Tyler Smartt

IT Technician

Tyler graduated from the University of South Alabama in 2022 with a Bachelor’s Degree in Information Technology. Throughout the program at South Alabama, he learned various skills in the field of IT, ranging from software development to systems administration. After his graduation, he began working directly with our team providing excellent support to our clients.

Our Mission Statement

Auburn IT empowers your business to create a genuine partnership with a trusted IT provider. We act as your virtual in-house IT department and provide the solutions your business needs such as remote monitoring and management of your computers and network, proactive maintenance, security, data backup, and first-rate tech support for a predictable, fixed monthly fee with no contract and no minimums. Auburn IT’s Managed IT Services are designed to give you peace of mind and freedom from having to worry about the technical side of your business. We take care of the tech so you can be free to focus on driving your business forward.

Learn more about working with Auburn IT

We're here to help. Let's talk about your IT needs.